How to Book

 

Online registration for 2018 Festival PLUS programmes begins on 11 October 2017 at 12am

 

1. Online Registration via Ticketflap (www.ticketflap.com) is required to all programmes unless otherwise specified.

 

2. Bookings will only be confirmed upon the completion of online registration and online payment (if applicable). An e-Ticket from Ticketflap will be sent to you via email.

 

3. Each subscriber can book up to two (2) seats per event unless specified. 

 

4. Enquiries: 2824 3555 (during office hours)   |   plus@hkaf.org

 

5. The HKAF reserves the right to change programmes, venues or artists.

 

Young Friends Members

 

1. Unless otherwise specified, each Young Friends member can book up to three (3) designated events and one (1) seat per designated event free of charge. Confirmed bookings for PLUS events are non-transferable and non-refundable.

 

2. Please present the e-Ticket, Young Friends membership card and student card for admission to PLUS events. The HKAF reserves the right to confirm the participant’s identity.

 

FestClub Members

 

FestClub members may go to FestClub page for more information about member’s discounts on PLUS events this year.

 

 

Terms and Conditions:

 

1. For events that require registration, bookings can be made by 12 pm one working day before the event (subject to confirmation of registration and checkout).

 

2. A confirmed booking for PLUS events is non-transferable and non-refundable unless otherwise indicated.

 

3. Bookings are only ascertained upon receipt of e-Ticket(s) from Ticketflap, authorized by the Hong Kong Arts Festival (HKAF).

 

4. Please retain and present the e-Ticket and payment receipt (if applicable) for admission to PLUS events. The HKAF reserves the right to confirm the participant’s identity at the event.

 

5. Bookings and payment (if applicable) can only be made online through www.ticketflap.com. Please do not send cash.

 

6. Incomplete booking requests will not be processed. Please ensure all required information is provided.

 

7. You are strongly advised to arrive punctually. The management reserves the right to refuse admission to latecomers. The management also reserves the right to determine the time latecomers will be admitted.

 

8. There may be photography and filming at PLUS events. By attending, you consent to be photographed or filmed for use by the HKAF.

 

9. If you are enrolled in a PLUS event, the HKAF may contact you directly in the event of unforeseen circumstances.

 

 

Typhoon and Rainstorm Procedures for Participants

 

Indoor events will be cancelled under the following weather conditions:

i.  Typhoon Signal No.8 or above is hoisted 3 hours before the event begins; or

ii. Black Rainstorm Warning is issued.

 

 

Outdoor events will be cancelled under the following weather conditions:

i.  Typhoon Signal No.3 or above is hoisted 3 hours before the event begins; or

ii. Red/Black Rainstorm Warning is issued.

 

Events already in progress:

When Red/Black Rainstorm Warning or Typhoon Signal No.3 or above is issued, indoor events already in progress will continue, but outdoor events will be cancelled immediately.

 

*Please also check updates and announcements on this website.